Shipping Terms and Conditions: SHIPPING ITEMS: All orders, including candles, tealights, soaps, and bath soaks, are shipped using USPS Priority Mail unless otherwise mentioned.

-We recommend shipping addresses have someone that can pick up the package to be brought inside. Soy Wax can melt or soften when left outside in warm temperatures, and we are not responsible for any orders that melt under these circumstances.

LOST OR STOLEN ITEMS: Once the package is brought to USPS, we no longer have control of the item. Once shipped, the most useful source is your tracking number or receiving USPS branch office. Contact your local USPS branch with the tracking number for further information. **Lightheart Candles LLC is not responsible for lost or stolen packages. If tracking states "Delivered," USPS considers their responsibility completed at this point.